Skip to main content

Empathic Marketing

The definition of empathy is the ability to understand and share the feelings of another. What does empathic marketing mean to you? How does it affect your decisions or emotions as a consumer?

Empathic Marketing Transcend Ideas 
graphic
-identify your audience
- align with what's important to them
- listen and be curious about your audience
- revisit to make sure you're still reaching them

The Role of Empathy in Marketing

Have you ever felt your heartstrings pulled during a commercial, felt nostalgic or hopeful when glancing through a magazine and an ad gave you pause? These are the moments we, as marketers, are hoping to generate for our end users. We want to create moments that allow individuals to transcend their circumstances and become whatever their heart desires. We want your business to soar in much the same way. There are some key strategy components that come with utilizing a marketing campaign that is empathic. Utilizing the power of empathy in marketing stirs up a drive in consumers and a call to action, whether that be through product, travel, or service promotion.

The marketing campaigns that speak the most to us encourage us to step up and be more or to discover more for our lives, and to realize the status quo need not remain indefinitely. To cause an emotional moment of reflection for any population requires coming to know who you are marketing to.

When communicating your message to your customers it’s important to practice curiosity and compassion with empathy. Your customers want to feel they are understood and that the products and services they utilize are in alignment with them. With that being said empathy is a vital component of your messaging. Interested in learning more about Transcend Ideas and our approach to marketing with every client? Let’s chat!

Empathic Marketing Transcend Ideas graphic
Loyal audiences are seeking in businesses
- Integrity
- Honesty
- Authenticity
- Thoughtfulness
Not perfection.

Top 5 Things to Think About Before Hiring A Creative Agency

Here is a list of Top 5 Things to Think About Before hiring a creative agency to help with your small business or organization’s meaningful messaging.

5. Answer your “WHAT” and your HOW?”


The WHAT and the HOW are all in that clever business plan of yours. And some of those plans aren’t refined and that’s certainly at least a place to begin.

If your endeavor is to start up a life coaching practice, your HOW will look much different from a coffee shop and café. This HOW actually does help your creative team to meet your needs and propose specific tactics in marketing strategy both online and offline.

4. Answer your “WHY?”


The WHY of your endeavors will help grant you direction and stability in the product or services you plan to provide your audience. The WHY brings about in many cases the reason you are doing what you are doing.

Someone who starts a bakery locally may say for example;
My WHY is to provide freshly baked goods to my customers. They will find happiness in consuming the quality products I offer.

3. Answer your “WHO?”


The WHO is the target audience that you will be honing in on. Many optimistic entrepreneurs tend to step into this journey thinking everyone is their target audience. I am here to convince you otherwise. Knowing your target audience intimately means you’ve chosen to begin with a narrow market to begin. Who’s to say you won’t broaden your market down the road?

For example, Amazon begins its endeavors selling books online out of Bezo’s garage in Bellevue, Washington.

2. What’s your entity name?


Some folks have names they are quite attached to and others come in with a clean slate. Wherever you might be with this, bring that energy to the creatives because they can help polish ideas or propose brand discovery which can bring a fresh perspective to your vision. The entity name is just the beginning of the logo design and branding journey which helps present your business/organization to the world.

Keep in mind you don’t want brand confusion. The first step is to check in with the Secretary of State in their business name entity search tool to see if anyone has already registered the name you were hoping to utilize before even going down the road of branding. Also, a simple Google search helps to determine if there may be confusion in general with your audience finding you. Don’t be discouraged if someone else is utilizing your business name idea, as long as the name you choose doesn’t cause confusion in the state you are planning to operate and market to, you should be safe to proceed in your efforts.

1. What’s your mission and vision?


This #1 of the Top 5 is the most crucial to how you conduct business and attract the ideal client. Your marketing helps dictate who these clients are. They will respond to your messaging accordingly so a careful assessment of your mission and vision will help creatives hit it out of the park by delivering your message effectively.

Good luck, there are SO many that can help bring your vision to light. If you have questions about hiring a creative agency or on how Transcend Ideas can help, email us at hello@transcendideas.com and we have that first free consult to see if we are the right fit for you and your meaningful journey.